Pro and purchases
How do I restore purchases or request a refund?
WeavingGem Pro is sold through the App Store. Apple handles billing, receipts, and refunds.
- Open Settings in WeavingGem.
- Tap Restore Purchases (also available on the Pro sheet).
- Sign in with the same Apple ID you used to buy Lifetime or Annual.
For a refund, use reportaproblem.apple.com or your App Store purchase history.
Annual subscriptions renew until you cancel in Settings → Apple ID → Subscriptions on your device.
Need help?
If unlock status looks wrong after Restore, email weavinggem@gmail.com with your receipt details. We will help sort it out.
Related guides
Still stuck?
Email weavinggem@gmail.com. We are happy to help you get back to your loom.