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Pro and purchases

How do I restore purchases or request a refund?

WeavingGem Pro is sold through the App Store. Apple handles billing, receipts, and refunds.

  1. On the pattern home screen, tap the gear in the top-right corner.
  2. Tap Restore Purchases (available for Free and Pro). You can also Restore from the Pro sheet after you tap Unlock.
  3. Sign in with the same Apple ID you used to buy Lifetime or Annual.

For a refund, use reportaproblem.apple.com or your App Store purchase history.

Annual subscriptions renew until you cancel in Settings → Apple ID → Subscriptions on your device.

Need help?

If unlock status looks wrong after Restore, email weavinggem@gmail.com with your receipt details. We will help sort it out.

Related guides

Still stuck?

Email weavinggem@gmail.com. We are happy to help you get back to your loom.